BIGGLZ × NHL · FOLLOW-UP PROPOSAL

Turning NHL fans into a
verified fan community — through goods.

One tap on official NFC goods — no app to install — opens a secure, AI-moderated NHL fan community. Verified fans engage, predict, and speak directly to the league. NHL gains first-party fan data and a counterfeit-proof line of authentic goods.

For Christopher Golier · NHL Group VP, Global Innovation
Context Follow-up to our May 20, 2026 Zoom · designed around NHL's fan-retention priorities
From Joonsoo (Sid) Kim · CBO, Bigglz
The Opportunity

Fans want to belong.
Goods are the door.

Our May 20 conversation made NHL's priority clear — a stickier, more active fan community, and bringing in fans in their 20s–30s and women.

The challenge is connecting that community to physical goods, naturally. Bigglz already does exactly this — live — with professional clubs in Korea.

No app

Fans tap goods with their phone to enter — zero download friction.

Verified fans only

Authentic NFC goods prove a real fan — no bots, no anonymous trolls.

First-party data

Every interaction becomes consent-based fan data the league owns.

Two Ways In

They come in through goods — or through the web.

The door is open to everyone. Fans can enter directly through the web and take part even without goods; tapping official goods brings them in as a verified fan.

The idea is to keep the barrier low (web) while giving a clear advantage to entering through goods. Goods gain a reason to be bought; the web lets anyone in and grows the fandom.

RECOMMENDED · GREATER BENEFITS PATH A · TAP GOODS

Official NFC goods → verified fan

The moment a fan taps authentic goods, ownership is automatically proven. Verified-fan tier, weighted voting, exclusive content and events all unlock. The goods are the key to the community.

ZERO BARRIER PATH B · WEB DIRECT

Visit the website → general member

With just a URL — no goods, no app — fans can browse and take part. Verified-fan features unlock later, the moment they tap official goods — converting web members into buyers, naturally.

Both paths flow into one community. The web gathers fans; goods verify them and connect them to revenue.
Community AI Filter

An AI that filters both ways.

For the community to stay safe and for fan voices to reach the league properly — AI filters both what comes in and what goes out.

Without this AI filter, a verified-fan community has no real meaning. Stable operation and efficient consensus have to hold at the same time for a league to run it with confidence.

FILTER 1 · PROTECT

Blocks inappropriate posts in real time

Profanity, ads, spam and malicious posts are filtered out by AI in real time. A stable, brand-safe community anyone can stay in.

FILTER 2 · CONVERGE

Refines fan voices for the league

Fan opinions and suggestions are refined, categorized and summarized by AI. The league can efficiently converge thousands of scattered voices into decisions.

Stable community operation and efficient delivery of fan voice to the league — at the same time.
The Solution · Verified Fan Layer

Six things one NFC tap opens.

01 · ACCESS

No-app entry

Tapping official goods opens the community right in the browser. No install, mobile-optimized. Fans can also enter by URL — but tapping the goods is what creates "verification."

02 · SAFETY

AI-moderated community

Ads, spam, profanity and malicious posts filtered by AI in real time. A brand-safe space the league can run with confidence.

03 · IDENTITY

Verified fan tier

Buying official team NFC goods is verified-fan registration. Loyalty tiers that show the depth of a fan's fandom.

04 · PLAY

Prediction games

Daily team fortunes and free prediction games — points and leaderboards, not betting. Real betting links out to NHL's official sportsbook partners.

05 · VOICE

Verified fan voice

Verified fans join opinions, suggestions, surveys and votes → the league hears real fans directly. Incoming messages are AI-filtered so only constructive input passes.

06 · DATA

First-party fan data

Every tap, vote and post becomes consent-based, league-owned data — fuel for product, content, sponsorship and retention decisions.

Counterfeit-Proof by Design

A chip that can't be copied.

Verified fans only work if the goods are genuinely impossible to clone. We use cryptographically authenticated NFC — not ordinary tags.

🔐
A unique code on every tap

Each tap generates a one-time cryptographic (AES) code. Counterfeits can never reproduce it.

🛡️
Tamper-proof licensed goods

Every official NHL product authenticates itself — protecting licensing revenue and brand integrity.

Real fans only

Counterfeits never authenticate, so only genuine buyers enter as verified fans — keeping the community clean.

Secure NFC
Cryptographically authenticated chip (NTAG 424 DNA-class)
AuthenticationAES crypto · one-time per tap
CloningCryptographically blocked
Encoding · QCFully handled at Bigglz factory
Also serves asVerified-fan entry key

Memorabilia & limited editions — authenticating both genuineness and ownership

The more collectible the item — signed pucks, game-used sticks, jerseys worn in specific games, limited editions — the higher the counterfeit risk. Embedding the same cryptographic chip proves not only authenticity but ownership — who owned it and how it changed hands — bringing a digital-ownership experience to physical memorabilia. (A natural way to extend the NHL Breakaway digital-collectible experience to physical goods.)

Already Live with Pro Clubs

Not a concept. Running right now.

From light fan engagement to two-way communities with fan-voice dashboards, we already operate this with professional clubs in Korea.

STRONG TWO-WAY · KBL BASKETBALL

Anyang Jeongkwanjang Red Boosters

NFC plush + a full community — fan posts, AI chatbot, cheer messages to players, AI moderation. Exactly the pattern we're proposing to NHL.

Fan posts · AI moderation · Message wall
LIGHT ENGAGEMENT · K-LEAGUE FOOTBALL

FC Anyang

Tap an NFC keyring → cheer-song playlist, daily fortune, match-info and wayfinding AI chatbot. Frictionless content engagement.

Cheer songs · Fortune · AI chatbot
LIGHT ENGAGEMENT · KBO BASEBALL

NC Dinos

A "Dandi" tarot NFC keyring → tarot collection, cheer songs, daily fortune, team chatbot. Character-driven daily engagement that brings fans back.

Tarot · Fortune · Team chatbot
FOR CLUBS · FAN-VOICE DASHBOARD

Admin dashboard & reporting

Jeongkwanjang and Yongin FC run a club-side dashboard and reporting that collect and analyze fan opinion — the same management layer NHL would use to understand its verified fans. (Yongin FC also built an AI fan-post feed on its own homepage.)

Live admin · Fan-voice reporting
Scope · What Bigglz Delivers

We build it — and run it.

Bigglz owns the full stack — product, platform, content, operations — so NHL deals with a single accountable partner.

1
Platform development

Web-based community, verified-fan registration, loyalty tiers, prediction games, fan-voice surveys & votes. No app, mobile-optimized.

2
AI content · moderation

Real-time filtering (malicious, spam, ads) plus team fortunes, prediction insights and character content.

3
Authenticated NFC

Sourcing, cryptographic encoding, product embedding and full QC of counterfeit-proof chips.

4
Goods integration

Embedding chips in NHL / team products — built by Bigglz directly, or added to existing licensee lines.

5
Operations · reporting

Servers, AI runtime, community moderation, content updates, and a league-facing fan-data dashboard & reports.

Why Bigglz

Proven, safe, efficient.

Market-proven

Already operating fan communities, AI moderation and fan-voice dashboards with multiple pro clubs. Not a prototype.

Counterfeit-proof

Cryptographic NFC builds authentication and tamper-proofing into every product.

Efficient model

A competitive build-and-operate model versus typical US tech vendors.

Next Step

How do you see this approach?

First, we're genuinely curious how NHL views this direction itself. If there's anything you'd want to shape or refine together, we're all ears.